Privacy Policy

Last Updated: [Insert Date]

Vellora.shop respects your privacy. This policy explains how we collect, use, store, and share personal information when you visit our website, place an order, or contact us.

Information We Collect

Depending on how you interact with our store, we may collect:

Name and contact details.
Billing and shipping addresses.
Order details and purchase history.
Payment transaction information provided through payment processors.
Information you provide when contacting customer support.
Website usage, device, and browsing information collected through cookies or similar technologies, where applicable.

We do not intend to collect information that is unnecessary for the purposes described in this policy.

How We Use Your Information

We may use your information to:

Process and fulfill orders.
Arrange delivery and provide order updates.
Process payments, refunds, and eligible returns.
Respond to customer questions.
Maintain and improve our website and services.
Detect, investigate, and help prevent fraud or misuse.
Meet applicable legal and regulatory obligations.
Send promotional communications where permitted and, where required, with your consent.

Sharing Your Information

We may share relevant information with service providers when necessary to operate our store. These may include Shopify, payment processors, courier companies, customer support providers, analytics services, and other authorized business partners.

We may also disclose information when required by law or to protect legitimate legal rights.

We do not describe customer information as being sold unless our actual practices and applicable legal definitions support that statement.

Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies to operate essential store functions, remember preferences, analyze usage, or support advertising where enabled.

You can manage available cookie preferences through the tools provided on our website and your browser settings. Disabling certain cookies may affect website functionality.

Data Security

We use reasonable measures intended to protect personal information. However, no online system can guarantee absolute security.

Please do not send passwords, payment PINs, or unnecessary sensitive information through customer support channels.

Data Retention

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, legal obligations, dispute resolution, and other legitimate purposes.

Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain uses.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before responding.

Third-Party Services

Our store may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies.

Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, contact us so we can review the matter.

Changes to This Policy

We may update this policy when our business practices, services, or legal requirements change. Updates will be posted on this page with a revised date.

Contact Us

Store: Vellora.shop

Email: [your privacy/support email]

Business Address: [your business address, if applicable]

This template should be reviewed and customized to reflect your actual data collection, marketing, cookie, and third-party service practices before publication.